How do I ask Support a question?

Use the feedback form on the website. It is located in the lower right corner of the page in the “Help” section.

How to find the feedback form in the Android and iOS apps:

1. Log into your account
2. Go to your profile settings. Tap the round icon (your avatar) in the upper right corner (in the lower right corner on iOS), then tap the settings icon on the left
3. Select the “Help” section in the settings
4. Tap the message icon in the upper right corner

How to find the feedback form in the Windows app:

1. Log into your account
2. Click on the three dots in the lower right corner
3. Select the “Help” section
4. Click on the message icon in the lower right corner