If you can’t edit your profile, open or upload a book, etc., please do the following:
1. Open bookmate.com in ‘incognito mode’ (e.g. if you use Chrome press Ctrl + Shift + N). If everything works as expected, clear your browser cache and cookies.
2. If it doesn't help, try tuning off all the plugins of your browser. Some plugins may block access to the website.
3. If neither of these suggestions helps, try using a different browser. We recommend using the following browsers: Chrome, Firefox, Safari and the latest version of Internet Explorer.