Cancel a recurring subscription on iOS

To view, change or cancel a recurring Bookmate subscription:

- On your iPhone, iPad, or iPod touch:

  1. Go to Settings > iTunes & App Store.
  2. Tap your Apple ID at the top of the screen.
  3. Tap View Apple ID. You might need to sign in or use Touch ID.
  4. Tap Subscriptions.
  5. Tap the subscription that you want to manage.
    If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
  6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

Or:

  1. Open Bookmate and go to the main page.
  2. Click the round icon in the lower-right corner of the page.
  3. Go to Settings.                                               
  4. Select ‘Manage subscription’.                                  
  5. Tap the subscription that you want to manage.
    If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
  6. Use the options to manage your subscription. You can choose a different subscription offering, or tap Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

- On your Mac or PC:

      1. Open iTunes.
      2. If you’re not signed in, sign in with your Apple ID. If your Mac has Touch ID, you can use it to log in when you're asked for your password.
      3. From the menu bar at the top of your computer screen or at the top of the iTunes window, choose Account > View My Account.
      4. Enter your password or use Touch ID, then press the Return or Enter key on your keyboard, or click View Account.

On the Account Information page:

    1. Scroll to the Settings section. 
    2. To the right of Subscriptions, Click Manage.
    3. To the right of the subscription you want to manage, click Edit. 
      If you don't see a subscription but are still being charged, make sure that you're signed in with the correct Apple ID. If so, you might have subscribed directly with the provider and not through iTunes. In this case, contact the content publisher or app developer directly to cancel your subscription.
    4. Use the options to manage your subscription. You can choose a different subscription offering, or click Cancel Subscription to cancel your subscription. If you cancel, your subscription will stop at the end of the current billing cycle.

 

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