Frequently asked questions
- Cancel a recurring subscription
- I already have a subscription, but can't read the books
- Read for free
- Quick troubleshooting steps
- Read offline
- Where do the books in the Bookmate library come from?
General questions
- How do I edit book metadata?
- Do I have to pay to use Bookmate?
- Download book files from bookmate.com or from Bookmate mobile apps
- Upload a book to Bookmate library
- Free books and books available for a prepaid subscription
- The synchronisation of the subscription, books, reading progress and quotes across various devices
Questions on the subscription
Bookmate for Android
- Get a free trial in the Android app
- Cancel a recurring subscription on Android
- How do I change the download settings in the Android app?
- App versions for devices running Android OS prior to 4.1
- Adjust screen brightness in the Android app
- Create and edit shelves in the Android app
Bookmate for iOS
- Upload a book via the iOS app
- Family sharing for Bookmate
- Get a free trial in the iOS app
- Cancel a recurring subscription on iOS
- How do I change download settings in the iOS app?
- Save quotes on different pages in the iOS app
Questions about bookmate.com
- Cancel a recurring subscription purchased at the website
- Create, edit and delete shelves at the website
- Follow other Bookmate users
- Link social network accounts to a Bookmate account
- Unlink social network accounts and link email to Bookmate profile
- Change the email address linked to a Bookmate profile